Business Integration

From improved customer service to cost savings and greater efficiency – properly integrating your systems will improve the way you do business. With integrated systems each area of your organisation will know what your customers have bought, the services they’ve used and the issues that are important to them. This knowledge is invaluable if you are to provide a seamless customer experience. Plus, integrated systems mean increased productivity and less exposure to the errors that arise when business is done in a disjointed fashion.

Business Integration solution will provide the following benefits to your business:

  • Cost savings and efficiency: By integrating your organization’s systems you will streamline processes, making a real difference to your bottom line.
  • Customer satisfaction: By making everything you know about your customers available at every touch point across your business, you can meet their needs throughout the customer life-cycle.
  • Improved cash flow: Integrated systems eliminate delay meaning you can bill your customers faster.
  • Strategic insight: When everything is integrated it’s easier for your senior people to understand how your organization is operating and ensure processes are as streamlined as possible.

Solutions for your Business:

Ignition can use Microsoft SharePoint 2013 to integrate your line-of-business systems quickly and cost-effectively. The new Business Connectivity Services featured in SharePoint 2013 allow you to connect virtually any internal system to SharePoint and, subsequently, Microsoft Office. We also provide services to help integrating your systems with BizTalk. This is integration and reporting engine that acts as a central hub for all your systems when combined with SharePoint 2013.